I received a booking confirmation that I didn’t make—what should I do?
Report it immediately to info@cityviewtennis.ca. We will investigate and correct any issues with your account.
If it’s too late to cancel on CR, how do I cancel?
If the CR system no longer allows cancellation, please email us and we will cancel for you. To avoid misunderstandings…
What happens if I can’t play and need to cancel my booking?
Please cancel as early as possible to free the court for others.
Do you have a ball machine for rent?
No, we don’t offer a ball machine for rent.
Can I book two hours? How?
Two-hour bookings are permitted for doubles play or for officially challenged Ladder matches (court #5 only). If no one has…
What is a One-Person Booking?
It allows a single member to reserve a court for solo practice—useful for warm-ups, serving practice, or ball machine use….
How far in advance can I book a court?
Members can book up to 3 days in advance (or 73 hours).
Is my CR account balance refundable?
CourtReserve account balances (e.g., preloaded funds or guest fee top-ups) are typically refundable upon request. However, we recommend keeping a…
Is there a maximum number of guest visits?
No, we currently do not have a limit on how many times a guest can visit, althouth this policy may…
Can I bring a guest to the club?
Yes. Members may book a court and add guests during the booking process. Guest fees apply.